Senior Tech Assist Sunshine Coast
Senior Tech Assist
Senior Tech Assist is a specialised technology support service designed exclusively for older adults who want to use modern technology with greater ease and confidence. The business focuses on removing confusion and frustration from everyday tech, replacing it with clear guidance, practical solutions, and supportive learning.
Whether it’s a smartphone that feels overwhelming, a computer that’s running slowly, or concerns about online safety, Senior Tech Assist provides calm, one-on-one help tailored to each individual’s needs.
How Senior Tech Assist Began
Senior Tech Assist was established after recognising that many seniors were struggling not because technology was too advanced, but because support was not delivered in a way that made sense to them. Instructions were often rushed, filled with technical language, or delivered without consideration for different learning speeds.
With a strong background in digital technology and user education, the founder created Senior Tech Assist to offer something different — technology assistance built on patience, respect, and real understanding.
What began as simple device help has grown into a comprehensive support service, assisting seniors with everything from basic device setup to smart home technology and digital safety.
Leadership
Founder: Ashley Bryan
The business is led by Ashley Bryan, an experienced digital professional known for a calm, approachable teaching style. Ashley focuses on helping clients understand their technology, not just fixing issues temporarily.
The guiding philosophy of Senior Tech Assist includes:
- Taking the time needed — no rushing
- Explaining technology in everyday language
- Encouraging independence and confidence
- Treating every client with dignity and respect
Many clients appreciate being able to ask questions freely and learn at a comfortable pace.
Areas of Support
Senior Tech Assist offers a wide range of services, organised around the most common challenges seniors face with technology.
- Mobile phones, tablets, laptops, and computers
- App installation and basic training
- Email setup and troubleshooting
- Password and account assistance
- Internet and Wi-Fi issues
- Printers and accessories
- Smart TVs and streaming services
- General in-home troubleshooting
Digital Organisation
- Photo and document sorting
- Cloud storage and backups
- Email inbox management
- Removing unused apps and files
Learning & Confidence Building
- One-on-one technology lessons
- Video calls and messaging
- Using online services safely
- Everyday digital skills coaching
- Scam and phishing awareness
- Safe browsing practices
- Online banking and shopping guidance
- Privacy and security settings
- Smart speakers and voice assistants
- Health and safety devices
- Emergency alert systems
- Technology to support independent living
- Performance improvements
- Virus and malware removal
- Software updates
- Data protection and security
- Simple explanations of AI
- Everyday uses for AI assistance
- Non-technical guidance and examples
Why Seniors Choose Senior Tech Assist
- Support created specifically for older adults
- Friendly, one-on-one assistance
- No technical jargon or pressure
- Flexible support options
- Focus on learning, not just fixing
Senior Tech Assist aims to leave clients feeling confident and capable long after each visit.
Location & Service Area
Senior Tech Assist provides services across the Sunshine Coast, offering in-home visits as well as remote support when appropriate. The service is ideal for seniors seeking reliable, patient technology help from someone who genuinely understands their needs.
